Effective learning = Affective learning

When we think of learning, we often focus on acquiring knowledge and developing skills. But there’s a third, often overlooked dimension, the affective domain. These are our attitudes, motivation, values, and emotions. It’s easy to view them as somehow less important and yet they are what transform knowledge and skill into true expertise.

Imagine two students sitting in a maths class, both are taught about addition (knowledge). They are then asked to add several numbers together, which they do successfully (skill). But one of them believes they are not very good at maths and that the subject is boring. The other likes the subject and is looking forward to the next class. It’s not hard to figure out who will learn more, not because they were in some way smarter but because of the difference in their attitude, levels of motivation and beliefs.

I’m trying something different this month – a two minute video explainer of the blog, enjoy

How to play the violin
One way to understand how knowledge, skills and the emotional side of learning fit together is to consider how you might learn to play the violin.

First you need to be able to read music, this is the knowledge phase. It’s not easy of course, and in some ways may feel a little abstract and lacking in purpose. Next there is the physical skill of being able to play the violin. Reading music is a prerequisite but its practice and repetition that will help you improve. And lastly, you pick up the violin and play a piece of music, this is when the affective domain becomes important. How confident are you there will be no mistakes, do you feel sad when playing, what emotion are you trying to pass onto your audience. To deliver a great performance will require the combination of knowledge, skills, and emotions, interwoven so closely they cannot be separated.

The research – There is a large body of evidence supporting the impact of emotions, attitudes, and beliefs on learning. In 2014 Reinhard Pekrun published Emotions and Learning, in it he demonstrated that positive emotions like enjoyment and pride enhance learning by increasing motivation, engagement, and cognitive flexibility. In contrast, negative emotions such as boredom and anxiety can suppress learning.  Carol Dweck’s work on growth mindset (2006) further reinforces this idea. She showed that learners who believe effort leads to improvement are more likely to persist through challenges. These beliefs rooted in the affective domain shape how students respond to setbacks and how resilient they become in the face of difficulty.

Another Bloom’s taxonomy!
Many will have heard about Blooms taxonomy but what you might not know is that there are three of them. The first is Cognitive, the Bloom most of us have seen before (The pyramid), the second Psychomotor domain, that looks at physical skills, and lastly the Affective domain that defines behaviours that correspond to attitudes and values.

This affective domain has five levels:

  • Receiving – The willingness to attend or listen, giving your attention  
  • Responding – Actively participating, effectively engaging
  • Valuing – Attaching worth to an idea, making it personal, forming the belief
  • Organisation – Integrating the values into your belief system, embedding the belief
  • Characterisation – The learning becomes part of your identity

Why it works – Bloom sets out the hierarchy of development but the reasons our brains respond and change are, firstly emotion directs attention and strengthen memory. Our brains evolved to prioritise emotionally charged information. Secondly, positive feelings boost motivation. When learners feel valued and capable, dopamine release reinforces effort and persistence. And lastly supportive environments reduce cognitive overload, freeing up working memory for reasoning and problem-solving

What does this all mean?
Understanding that there is a third aspect of learning is important, if not educators will spend disproportionate amounts of time on knowledge and skills, which of course is often the case! When in fact they should be thinking about how to use affective techniques to deepen learning. For students it gives an insight into the human side of learning, you are not ChatGPT able to simply scan content and recall it whenever needed, you are a human being who needs to feel, connect, and value the material for it to stick. That emotional and motivational component is the fuel you need for long-term mastery. Simply knowing that can make a big difference.

Want to learn more – Listen to Nick Shackleton-Jones talking with John Helmer about affective learning, and a lot more.

Sticky – The Science of Storytelling

Long before writing, and even “classrooms,” people shared knowledge through the telling of stories. These stories conveyed essential lessons in survival and reflected the social norms of their time, handed down through generations.

To fulfil their purpose, they had to be memorable. What remains unclear is, did the story evolve to fit the brain’s natural ability to remember or did stories in some way shape our brains to make them easier to recall – a classic chicken-and-egg dilemma.

Regardless, it could be argued that stories were our first educational technology, influencing culture, guiding decisions, and ensuring knowledge was not lost.

If you don’t have time to read this month’s blog – listen to my AI alter ego summarise the key points.

Today, when we think of stories, we often associate them with novels, films, animations and more recently podcasts. At its core, they are simply a structured way of sharing events and information, with most following a familiar pattern. They begin by setting the scene, move into a middle phase where the story unfolds and end with some form of resolution that provides clarity or closure. This structure helps us make sense of experiences, maintain attention, communicate ideas, evoke emotions, and connect with others in meaningful ways. All of which help with recall.

They are also incredibly persuasive, and can become a vehicle for knowledge transfer, simply saying, “let’s take a moment, relax, I want to tell you a story” changes the mood in the room and opens the mind for a new experience.

If you’re still unsure about their power, Yuval Noah Harari provides a compelling example. He explains that money holds no inherent value, a banknote is simply paper, and digital currency just data. What makes money meaningful is the collective belief in its worth. This shared understanding allows it to function as a medium of exchange for goods, services, and influence.

He goes on to say….

Why are stories sticky?
But what is happening in the brain when you hear a story or read one for yourself? Why do stories stay with us long after we’ve heard them, what makes them stick?

Cognitive rapport – When someone tells a story, something remarkable happens in the brain. Instead of just processing words, the listener’s brain begins to light up in multiple areas all at once. Stories create what researchers call neural coupling, the listener’s brain patterns start to mirror the storyteller’s, helping ideas flow more smoothly and making them easier to understand (Stephens et al., 2010).

Emotional – Importantly, stories also stir emotion and when emotions are triggered, the amygdala and hippocampus work together to strengthen memory (Article McGaugh, 2013). In one test, a neutral learning event was given an emotional focus. Subjects were asked to memorise a list of words, a non-emotional task. They were then exposed to a brief, intense emotional experience e.g. Putting their arms into icy water (Cold Pressor Stress Test), which released stress hormones, epinephrine, and cortisol, telling the brain it is an important event. When tested weeks later, the individuals had forgotten the cold-water experience, but remembered the list of words!

Structured – Stories give knowledge a shape and structure. A beginning, a challenge, and a resolution acting like mental scaffolding, allowing learners to slot new information into place. Structure also reduces cognitive load, (John Sweller 1988), and help create schemas, which are interconnected mental chunks of knowledge that are stored more easily in long term memory.

Engaging – And lastly, stories build a human connection, helping creat greater levels of engagement. Neuroscientist Paul J. Zak (2015) discovered that compelling narratives those with a strong dramatic storyline trigger the release of oxytocin, the neurochemical responsible for trust and empathy. In a learning context, this surge of empathy makes you more receptive to the message and strongly motivates, helping internalise the information and transforming simple facts into knowledge.

A word of caution – seductive details
However not all stories help us learn. The danger is that they include fascinating but irrelevant information known as “seductive details” (Harp & Mayer, 1998). This results in cognitive overload, causing the brain to waste resources processing the more interesting information at the expense of core principles. It can also break down that strong mental scaffolding, misdirecting the brain, to build a new organisational framework around the wrong idea. To avoid this, the detail in your narrative must directly support the learning objective, ensure the story integrates the facts, rather than just decorating them.

The final chapter
For educators, storytelling is not just a “nice extra” it’s a valuable tool and a natural way to help people learn. A well-told story draws attention, lowers resistance, and creates the sense that what follows is worth holding on to. Learners don’t just hear the information, they experience it, making knowledge far more memorable.
For learners, resist the urge to dismiss the story as a diversion from the important stuff, and instead listen with curiosity. They work on the mind in subtle ways connecting ideas, evoking emotions, and helping you see meaning, long after the classrrom door has closed. In this state, your brain does much of the hard work for you.

Want to know more?

Measuring success – “Authentic” Assessment

There is a saying often attributed to Peter Drucker – “what gets measured gets achieved.” I think the quote is “gets done” but that always feels a little clumsy. Although it’s easy to argue that the statement is crude and simplistic, it has a real-world truth.

Such is the inherent challenge with exams. Once a syllabus is written and a pass mark set, the students’ goal often shifts from trying to learn the subject to simply figuring out what needs to be done in order to pass. This, in turn, creates a ripple effect for teachers, especially if their performance is measured by pass rates. They will inevitably adapt their teaching methods to align with that target.

If you dont have time to read this months blog – listen to my AI alter ego summarise the key points.

Having spent over 30 years helping accountancy students pass high-stakes exams, I’m not personally going to criticise this (exam driven) approach, though I appreciate many will. I have seen how effective it can be in providing clarity and focus for students, helping them manage the huge amounts of information they are required to learn, and in many ways making what might seem impossible – possible.

But this isn’t an argument for ‘teaching to the test’, it’s an acknowledgment of a fundamental truth that targets shape behaviour, regardless of how well intentioned the original objectives. Keep this in mind as we discuss one of the solutions currently being proposed to improve assessment, it’s called – Authentic Assessment.

Authentic assessment
First a definition, authentic assessment (Grant Wiggins 1989) involves evaluating learners through realistic tasks that reflect the types of challenges they will face in the workplace. It prioritises realism, and encourages learners to “do” the subject, mirroring or simulating the real-world. These assessments measure a learner’s ability to apply knowledge and skills to complex, realistic tasks. There are two main components, one a real-life task that needs to be completed by the learner and two, a rubric by which their performance can be measured.

Beyond the exam room – Instead of asking learners to sit in a room for two maybe three hours regurgitating memorised content, an authentic assessment might need the learner to prepare a portfolio, complete a project, engage in a debate, and even enter a realistic business environment, as required for a case study or simulation. Many consider them more engaging and motivational largely because learners can appreciate their real-world application. They also foster the development of critical thinking, problem-solving and ease the transition into the workplace.

But they are not a panacea – and there area number of problems with authentic assessments, not least the lack of consistency in measuring performance. This is because they prioritises validity (measuring what it’s supposed to) over reliability (consistent results – marking scripts to the same standard). The issue with reliabilty is partly the result of not having a “perfect” model answer that can be used as a benchmark, nor a sufficiently robust rubric (marking guide). Traditional exams by way of contrast aim for high statistical reliability through objective scoring but allow little flexibility in rewarding learners who produce creative or original answers and arguably benefit those who are just good at exams.

In addition to the difficulty in objectively measuring success, as a method of assessment they are not well defined, for example what exactly is the “real world,” and what is meant by “authentic.” One company’s definition of the workplace will be very different from another.

One final observation, although authentic assessment has been proven to increase employability type skills, there is no evidence to show that having been assessed in this way increases you chances of getting a job!

What gets measured……
Changing the assessment directly alters the focus for both learners and teachers, shifting it towards real-world tasks means that learners are less a consumer of information but active participants in its use. For teachers, instead of concentrating on delivering content their role becomes more facilitative, guiding learners through complex tasks rather than just lecturing. And overall this change in approach is hugely positive.

But as highlighted above, it comes at a cost, there is some confusion over what authentic actually means, and measuring success becomes subjective making it difficult to mark consistently. This last point is important, because it means that one person may interpret your answer as a pass and another as a fail – it then becomes the luck of the draw!

The answer….well one of them – think of assessment not as a single exam but as a framework under which several different formats and approaches can be used. The assessment framework will expose the learner over several modules or even several years to a blend of formal (reliable) exams and authentic (valid) exams. The outcome, might just give us – the best of both worlds.

Learning starts with what you already know – Making connections  

Have you ever stopped to think about what you already know?

It’s not something we tend to do every day, but it’s a surprisingly powerful technique especially when you’ve made a mistake and feel like you’ve learned nothing. In moments like these, recognising what you already know can be both grounding and motivating. Rather than starting from scratch, you’re building on a foundation that already exists.

And it is on this principle of foundational knowledge that the educational psychologist David Ausubel developed one of the most important theories in learning. He said that making connections between new ideas and prior knowledge helps us learn more deeply and retain information for longer. He referred to this as meaningful learning.

Ausubel’s meaningful learning
Ausubel’s meaningful learning offers a stark contrast to rote learning, primarily because it aligns more effectively with how our brains naturally process and retain information. Instead of treating the mind as a passive storage unit, merely accepting and holding isolated facts, meaningful learning actively engages the learner’s existing cognitive structure. While rote learning might achieve short-term recall, it fosters a superficial understanding devoid of context or connection to existing knowledge. This isolation makes the newly “learned” information fragile and easily forgotten.

But if making connections is the objective, how is this best achieved?

Anchoring New Information – When you come across new information it needs to be anchored to a relevant and stable concept that already exists. The stronger and more clearly defined this anchor is, the more effectively the new information can be integrated and retained. For example, imagine you understand what a mammal is, and are introduced to new information about a “dolphin,” if you can appreciate that despite living in the water, the dolphin shares many core characteristics with mammals the connection can be built.

Developing context (Advance organisers) – When you’re learning something completely new, its possible you dont have a solid enough understanding of the subject on which to anchor the new information. To solve this, its a good idea to have a general outline or some background information as a way of introducing the subject. This can help provide the new information with something it can be anchored to. For example, before talking about the concept of supply and demand, ask the students to think about something they might like to buy, perhaps training shoes, and why the price might be so high? Follow that up by adding “today we are going to see that it’s a function of how many units of the product the company is willing to make at a given price, compared to how much the consumer is willing to pay.” This simple introduction provides the student with sufficient “prior knowledge” to connect the new information. Note that the training shoes example is practical, tangible and relatable.

Impact of AI
It is not of course possible for me to write a blog without referencing AI, and there are some interesting ways in which Ausbells theory could become more effective, for example:

  • Analysing prior knowledge (personalisation) – It could be used to asses student’s prior knowledge and generate highly tailored “advance organisers”. Instead of a generic introduction, AI could create summaries, analogies, or concept maps specifically designed to connect with what the student already knows.
  • Intelligent tutoring – AI tutors can engage students in conversation that encourage them to explicitly connect new information to their existing knowledge. By asking probing questions and providing feedback, AI can guide students through the process of meaningful integration.  
  • Identifying knowledge gaps – AI can analyse student responses and identify specific gaps in their prior knowledge that might hinder their ability to link the new information.
  • Dynamic concept and mind mapping – AI tools can help students create and visualise maps that explicitly show the relationships between new and existing knowledge.

Implications for students
This is all very interesting but what does it mean if you are studying.

  • Reflect, think back Before diving into something new, take a moment to think about what you already know that might be related. Even a little connection can make a big difference.
  • Ask “how does this fit?” As you learn new things, constantly ask yourself how this new information connects to what you already understand.
  • Look for similarities and differences – How is this new idea like something you’ve learned before?
  • Pay attention to introductions – When your teacher/lecturer gives you an overview or a summary before starting a new topic, pay close attention! These “advance organisers” are like maps that show you where you’re going and how the new content fits into the bigger picture.  
  • Use mind maps or concept maps Often, it’s helpful to understand the main ideas first and how each one relates to the other.

The teacher – facilitator of connection
The educator’s role will shift from “sage on the stage” to “guide on the side.” They should become facilitators of connection, helping learners build bridges between new and existing knowledge. In this new role, educators do not just guide students toward knowledge, they inspire them to see the interconnectedness of ideas and the possibility of shaping their own paths of understanding.

Research (update) – Ausubel’s meaningful learning re-visited – the core idea that what a learner already knows remains a key principle, but recent research in cognition and neuroscience shows that memory is dynamic and not just like retrieving fixed recordings.

The Silent Teacher – learning environments

Have you ever walked into a bar or restaurant looking for atmosphere and when its not there, walked out? Isn’t that just a little bit odd! – and yet we have probably all done it. This gives some indication as to how sensitive we are to the environment in which we live, work, and play. The way you pull of this insightful magic trick is by detecting nonverbal cues such as body language, facial expression, tone of voice etc, soaking up the lighting, colour, sound and temperature, whilst sensing the emotions in the room using your primeval antennae.

We also learn in an environment – which is why it’s important we are mindful of the spaces we choose for study. The term learning environment is broad, encompassing all aspects that surround you, including the physical setting and learning materials, psychological factors, such as motivation and emotions, as wells as cultural influences. These elements all play a crucial role in your ability to absorb, process, and retain information, directly impacting learning outcomes.

Impact on learning
There is considerable evidence to support the importance of a “good” learning environment.

One study by Barrett et al. (2015) found that the physical characteristics of a classroom (light, noise, temperature, air quality, and seating arrangements) explained 16% of the variation in pupils’ academic progress. Ambady and Rosenthal (1993) discovered that people could accurately gauge a teachers’ mood and effectiveness from just six seconds of silent video clips. And as we know attitudes and moods are contagious, contributing to the overall feeling of a classroom. As discussed in a previous blog, in 2006 Carol Dweck’s brought to us the importance of a growth mindset that showed that learners who “feel psychologically” supported and encouraged are more likely to embrace challenges and persist in learning.

My blog Reading underwater – Context dependant memory, concludes that where you learn has a bearing on what you are able to remember at a later date. And Top Gun: Maverick or a Study With Me Video? Identifies the interesting trend of students choosing to play a video of other students studying in the background to create the “right mood” to help them study.

Having an effective study environment can improve….

Which is a very powerful list of learning ingredients.

The online learning environment
It’s essential to recognise the digital space as a learning environment and not merely a platform for content delivery. Whether through asynchronous (self-managed) or synchronous (real time streaming) methods, the design of online environments plays a crucial role in enhancing engagement, motivation, and knowledge retention.

To be effective the asynchronous environment must provide structured pathways, clear objectives, and opportunities for self-assessment. Incorporating interactive elements such as discussion boards, quizzes, and multimedia resources to promote active engagement. Whilst synchronous learning needs to develop a sense of community and provide immediate interaction. Designing sessions to encourage collaboration and participation is vital. Facilitators should use breakout rooms for small group discussions and incorporate polls or Q&A sessions to keep learners engaged and motivated.

Creating your own learning environment
But what does this all mean if you are studying on your own? Here is some guidance on creating your very own learning environment.

  • Physical environment – Have your own learning space – Choose a well-lit, quiet area with a comfortable chair and desk. A dedicated workspace signals to your brain that it’s time to focus, which can improve concentration and productivity. Organise your materials – Keep books within reach to minimise distractions. Use visual aids – Incorporate posters or mind maps, but make sure the space is uncluttered.
  • Maximising motivation – Set clear goals – Break study sessions into specific, achievable objectives. This provides direction and a sense of purpose, helping you maintain motivation throughout your studies. Self-assessment – Use quizzes and flashcards to evaluate your understanding. Celebrate small achievements – Keep a note of your progress and consider social media posts when achieving milestones.
  • Psychological environment Cultivate a positive mindset – Focus on progress and remind yourself of your goals. A positive mindset enhances resilience, making it easier to overcome challenges and stay committed to your learning journey. Manage distractions – Use techniques like the Pomodoro Technique for focused study sessions.
  • Emotional environment Create an enjoyable atmosphere – Listen to background music (preferably instrumental) or find a calming spot. A pleasant environment can reduce stress and make learning more enjoyable, which can improve retention. Practice mindfulness – Use deep-breathing exercises to reduce anxiety and maintain focus.
  • Social learning opportunities – Join online communities – Participate in forums or study groups for support and discussion. Engaging with others can provide motivation, diverse perspectives, and valuable insights into the material. Teach others – Explain concepts to a virtual peer or record yourself teaching. Teaching reinforces your understanding and helps clarify your own knowledge.

So, whether you step into a bar, restaurant, or classroom, remember that the right atmosphere can make all the difference. Just as a great venue enhances your night out, a well-designed learning environment can be the key to unlocking your best study experience.

Is travel the best teacher? – Informal Learning

I have just come back from a trip to Vietnam and Cambodia, two counties with long and complicated histories. Vietnam has become the destination of choice for many Gen Z’s partly because its cheap but more importantly it offers a real-life experience, different attitudes, cultures, smells, and flavours, with a kindness in its people that is infectious.

There is also a wisdom that has developed over time as a result of relations with other countries (China, Japan France, and the USA), its different religions (Hinduism and Buddhism), competing political ideologies (Capitalism and Communism) and a reflective mindset that tries to take the best from the wars they have fought and the atrocities experienced.

Wisdom often manifests itself in saying or proverbs, and one Vietnamese proverb that stood out for me was, “a day of traveling will bring a basketful of learning.” But do you really learn from travelling, and even if you do, how effective is it when compered with other methods of delivery and teaching?

Real-world and Experiential learning
To help answer this question let’s start by looking at two types of learning that on the face of should provide some insight, real world, and experiential learning.

Real-World Learning involves engaging with real-life situations and practical experiences outside the traditional classroom setting. It focuses on applying theoretical knowledge to solve actual problems often in the workplace, it also requires the individual to communicate and engage with others.

Experiential Learning, as defined by Kolb et al is a broader concept that encompasses learning through experience. It involves a cyclical process of experiencing, reflecting, thinking and acting. Its sometimes more narrowly defined as “learning through reflection on doing.”  Experiential learning can occur in various settings, not just real-world contexts, and includes structured activities designed to simulate real-life situations, for example case studies and role plays . Real-world learning is a form of experiential learning.

One other theory related to experiential learning worthy of mention is, Constructivist Learning. This is where learners construct knowledge through their experiences and interactions with the world. This fits perfectly with travel which offers diverse and rich contexts for individuals to build and refine their understanding of already learned facts and opinions.

As you can see the methods are similar but not the same, by way of an example you would engage in experiential learning if involved in a role play, perhaps negotiating the price for a new product with a colleague. Whereas real-world learning might result in you actually working in a company, actively engaged in a real world negotiation, possibly as part of a team.

The role of knowledge – Just to be clear, the precursor to both experiential and real-world learning is knowledge, they are application models e.g a means of testing out how well you have understood what you have already learned, can you apply your knowledge in the real or simulated world?  And in that application, reflecting and challenging what you have learned as you attempt to reconcile the theory with practice.

Benefits – There have been several studies looking at the effectiveness of these application-based methods, and they have been shown to result in higher levels of engagement and motivation, improvement in critical thinking and problem-solving skills, higher levels of retention, and the cementing of previously learned knowledge.

But these methods are often part of a structured, formal training programme, overseen by a teacher or coach with predetermined learning outcomes and some type of assessment. When you go traveling, this framework does not exist.

Travelling is learning – it’s just informal
But if you look closely the clues are there as to why travel is a good teacher, its just you must take more responsibility yourself. Firstly, you choose to travel, you are motivated (internally), curious, and inspired, you are looking for something, an experience perhaps. Interestingly you probably don’t know what it is, it’s possibly more of an itch that needs scratching, a desire to explore, to break away from the norm. You are “motivated away” from what you have towards something different that is unknown. This is informal learning, there is no desired outcome, you are simply moving away from the status quo and not towards a specific learning outcome.

Secondly you may have certain expectations as to what you will experience, but when you are there, those preconceptions may well be challenged, the stereotypes dispelled. This is Kolb in action, experiencing, reflecting, thinking, and acting. To make sense of the world around you at that point, you might need to challenge your existing beliefs, black and white suddenly becomes grey, and blurred lines emerge where previously non existed. Thirdly it opens up a whole new world of possibility, expanding your horizons, turning the trip into a learning adventure. At the same time, you are in the real world having to navigate the changeable environment, communicate with others who look think and behave differently, you may have to adapt or change the way you do somethings completely. But most of all you begin to learn about yourself, and that humility gives you a wonderful perspective.

And it is this that makes travel a potential life changing experience, its as if you had removed the walls from the classrooms, making everything possible, forcing you to develop your own thoughts and ideas, not mimic others. Your senses will be in overdrive and your ability to recall significantly increased, making this a memorable event that you will reflect on throughout your life.

But this will not of course be the case for everyone, the learning is not guaranteed, some will come back with broken friendships and mosquito bites. And that’s life, travel is not the most efficient learning experience, it’s just possibly the best one.

But don’t take my word for it, watch this – 10 Reasons Why Travel is the BEST Education

Trust me …….. I’m a teacher

This month’s blog is about something especially important to me just now, its an essential component of any real and meaningful relationship – TRUST. Ask yourself how many people do you really trust, three, four probably not that many, a few close friends, and family perhaps. If you trust someone, you believe they are honest and sincere and wont deliberately do anything to harm you, in fact they will always have your best interests at heart. As a consequence, you are more likely to listen carefully to what they say, giving them significant influence over what you think and do.

Trust takes years to build, seconds to break, and forever to repair.” Amy Rees Anderson

Trust is also one of those intangible qualities that companies and organisations crave, and yet when it matters most, they often fail to keep their end of the bargain. A recent survey by PwC concluded that the trust gap is widening, here are a few other headlines:

  • 93% of executives agree that building and maintaining trust improves the bottom line
  • It’s getting even harder to build trust – executives are facing more hurdles than before
  • 86% of executives say they highly trust their employees, but only 60% of employees feel highly trusted

Who can you trust?
Ipsos the market research company has run a poll on trust in the professions for many years. Their 2023 report identified that the most trusted professions in Britain were: nurses, airline pilots, librarians, doctors, engineers, teachers, and professors. Perhaps not surprisingly the bottom three were politicians, government ministers and advertising executives. Business leaders somewhat disappointingly scored only 30%, just above estate agents! Looking at the list it seems that trust takes a backseat when power and money are part of the equation.

Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships.” Stephen Covey

Trust in education
Trust plays a pivotal role in education, influencing various aspects of the learning process. When you think about it students don’t know if what they are being taught is actually worth knowing. They simply trust that the teacher will select relevant content and use the best learning methods to deliver it.

We should probably distinguish trust from respect, authority, and reliance. Respect is where you hold someone in “high regard,” recognising their worth, you might of course trust them as well but its not essential. Authority on the other hand is more about power, a student will “do as they are told” but that doesn’t mean they will see the value in what they are doing. And lastly reliance, this is closer to trust but its still not the same, you can rely on a calculator to come up with the correct answer but you cannot trust it, that’s because there is no relationship.

Think of a situation where the teacher asks the whole class to attempt 10 questions for homework, the problem is that the students don’t see any value in this and think it’s a waste of time. But when they get home, they reflect on what they have been asked to do and complete the questions, not because they have changed their mind but because they believe that the teacher wouldn’t want them to do something that wasn’t in their best interests. The result is that the next time the student is asked to do something, they are more likely to oblige. Okay so this is a rather idealistic view of the teacher, student relationship but hopefully it shows that trust can reach well beyond the walls of a classroom.

What about the neuroscience
Trust is much greater in people with higher levels of oxytocin (OT), which although not classed as a neurotransmitter, (chemicals in the brain that help link neurons) for our purposes we can think of it as being similar. In one experiment individuals administered with OT were more inclined to trust others with their money compared to those given a placebo. If you want to increase levels of OT, but don’t want to give a massage! (physical contact can help), you should demonstrate that you care about the individual and are kind to them. Which when you think about it makes a lot of sense.

Trust is like the air we breathe – when it’s present, nobody really notices; when it’s absent, everybody notices.” Warren Buffett

Increased engagement and communication
In terms of evidence studies have shown that when students trust their teachers, they are more likely to engage in learning activities, seek feedback, and participate in class discussions (Roorda et al., 2011). This trust enables educators to create supportive learning environments where students feel safe to take risks, ask questions, and explore new ideas. In addition, trust between students and educators facilitates effective communication and collaboration. Research by Bryk and Schneider (2002) suggests that high levels of trust in schools are associated with improved teacher morale and greater job satisfaction.

Conclusions
You can of course be a good teacher without building trust, and a student doesn’t need to trust their teacher to learn but it can be empowering, motivational and in some situation’s life changing. After all, as a teacher what do you have to do, simply have the students’ best interests at heart, and take an interest, and any good teacher will do that. As for the student your role is to trust, which is of course is far more difficult.

To learn more about trust in learning – watch the 4m video – The key role trust plays in learning

My thanks to Monika Platz and her paper on Trust Between Teacher and Student in Academic Education at School which provided inspiration and insight for this blog.

Solving crimes using Concept Mapping

Have you ever wondered why in pretty much every crime drama the “hero” stares at a wall, with names, locations and pictures pinned to it. He’s trying to solve a crime but there’s no logic, nothing makes sense, he has more questions than answers. The phone rings, it’s his daughter asking when he will be home, the dog is barking in the background, then suddenly he puts down the phone and says “that’s it, why didn’t I see that connection before” “why did the dog not bark that night?” The connection is made and the crime solved.

What was on the wall was effectively a concept map, a visual tool used to organise and represent knowledge or ideas in a hierarchical manner, showing the relationships between them to help develop a better understanding, clarify relationship and in some instances solve problems.

Concept mapping
Although a concept map and a mind map are both visualisation tools, they are not the same. A concept map differs in that as the name suggests its focus is on the relationship between concepts rather than on a single theme placed at the centre of a blank page as is the case with a mind map. Another way of thinking about them is that concept maps are more suited to planning and organising, they have a structured hierarchy and highlight relationships. On the other hand, mind maps are “free spirits”, used more spontaneously, encouraging creativity.

A concept map typically consists of nodes, representing concepts or ideas, connected by labelled lines or arrows to indicate the relationships between them.

Why concept maps work
Concept maps are effective because they mirror the way our brains naturally categorise and store information. When we create one it activates various regions of the brain involved in memory, comprehension, and critical thinking. This process helps to reinforce learning and deepen understanding by facilitating the formation of neural connections. Additionally, the visual nature of concept maps appeals to the brain’s preference for processing information in a spatial and interconnected manner, making it easier to grasp complex relationships and retain information over time.

Concept mapping as a technique was developed by Dr. Joseph D. Novak at Cornell University in the 1960s and is based on the theories of Dr. David Ausubel, who emphasised the importance of prior knowledge in learning new information. It stems from the ‘constructivism‘ approach to learning which suggests that individuals construct their own understanding and knowledge of the world, based on their own unique experiences.

“The most important single factor influencing learning is what the learner already knows. Ascertain this and teach accordingly.” David Ausubel. (1968).

Research also supports their use with studies showing that they improve learning outcomes, promote critical thinking, and increase retention of information. For example, a meta study published in 2024 concluded that “concept maps are highly effective in enhancing the academic achievement of students and must be used in the education process”.

How to design a concept map
Designing a concept map involves visually organising information to illustrate the relationships between concepts. Here’s a brief introduction to the process:

  1. Identify Key Concepts: Start by identifying the main concepts relevant to your topic. Think of them as the building blocks of your map.
  2. Determine Sub-Concepts: Branch out to list related sub-concepts, organising them from general to specific. Then start thinking about the relationship between the concepts, is there for example a cause-and-effect.
  3. Connect the Dots: Draw lines to connect related concepts, and label the lines to explain the relationships and organise in a hierarchy if not already done so.
  4. Refine and Expand: As you study, add more concepts and links, perhaps using colour to clarify different groupings, continually refining the map as your understanding develops.

Although you can use pen and paper there are lots of digital tools available, you can find some here – 10 Top Free Concept Map Makers & Software in 2024.

And finally – the best way to learn how to produce a concept map is to watch someone building one – here is a short 8-minute video that explains all.  How to Make a Concept Map.

Educational side effects – better decision making

Having a robust education system and well-educated citizens is a key objective for most governments. (World best education systems ) One reason for this is that an educated population is linked to economic growth, partly the result of higher levels of productivity and innovation. And this makes for a very compelling argument as to why governments believe education is important and worthy of investment. The UK spends between 4% – 5% of GDP on education.

But what about the individual, is it worth them investing both time and money in their own education and what of the benefits, do they outweigh the costs? To put this more bluntly, is it worth getting a so-called good education?

In terms of costs, in the UK between the ages of 5 to 18 attending school is compulsory but perhaps more importantly its free. Although not everyone wants something for nothing, the national absence rate for 2022 was 7.6%, well above the 4%-5% pre Covid figure. I am going to side step the question around the value of higher education, partly because its complicated and most people seem to agree that is worth the money, just about! But what are the benefits of a good education, this feels a little bit like asking what did the Romans do for us? How about it improves your social mobility, opens the door to new job opportunities and advancements in your career, improves levels of confidence and helps with the development of new skills. And I nearly forgot, highly educated people earn more money and actually live longer.

A good education   

Of course, education is good for you, but I want to pick out one benefit that might not be so obvious – a good education helps you make better decisions. This is a skill that is not only valuable in the workplace but also in life. Everyday people make lots of “micro decisions”, in themselves none are especially important but when combined they can dictate your future. We all need to be better at making decisions.

In 2018 Hyuncheol Bryant Kim, an associate professor at Columbia University set out to answer the question, does education improve economic rationality? Kim’s research proved that it did, he said “While we know that schooling has been shown in previous work to have positive effects on a wide range of outcomes, such as income and health, our work provides evidence of potentially additional benefits of education coming from improvements in people’s decision-making abilities.”

Just to be clear this doesn’t mean that all the decisions you make will be good ones, often this can only be judged with hindsight. It’s that a well-informed person is more likely to make a better decision than an ill-informed one.

Bad decisions (The Cobra effect) – During British rule in India, a bounty was placed on cobras to reduce their population. However, as a result people started breeding them for the reward, leading to an increase in the cobra population. Eventually the bounty was withdrawn which meant cobras had no value and were released into the wild.  

Decision making

Decision-making is the process of selecting a course of action from different alternatives to achieve a specific goal or solve a problem. We are talking here about a cognitive process, meaning it requires conscious thought and involves, gathering relevant information, evaluating available options, and choosing the most appropriate action. It worth saying that people are not inherently born as good or bad decision-makers. Instead, decision-making skills are developed and refined over time through a combination of educational, environmental, and experiential factors.

Bad decisions (ignorance) – The operators and decision-makers at the Chernobyl Nuclear Power Plant in Ukraine were unaware of the potential risks and lacked a comprehensive understanding of the reactor’s design. During a safety test, a series of poor decisions, coupled with a lack of knowledge about the reactor’s vulnerabilities, led to a catastrophic explosion that resulted in one of the most significant nuclear disasters in history.

There are a number of reasons that someone with a good education is more likely to make better decisions:

  • High levels of knowledge and skills – Having facts, data, knowledge, and skills that you can draw upon is going to help you make better decisions. Ignorance on the other hand can only lead to the exact opposite.
  • Developed critical thinking – Education, especially at higher levels, is associated with the development of critical thinking. The ability to analyse information, consider different perspectives, and make informed decisions is often enhanced through educational experiences.
  • Improved process skills – It provides individuals with the tools to process and analyse information effectively. This includes skills such as information literacy, research abilities, and the capacity to evaluate the reliability and relevance of data.
  • Understanding of risk – People with higher levels of education tend to be more adept at evaluating potential risks and benefits associated with different options.
  • Able to consider implications – Individuals with a solid educational foundation often have a better understanding of the consequences of their decisions and are more likely to consider future implications.

The side effects  

Please don’t think that this means well educated people are in some way better than less educated ones, they are not. Many of the world’s most dangerous and powerful people have had a world class education and yet make bad decisions. For example, President Richard Nixon’s cover up in the Watergate scandal or Dominic Cummings decision to take a drive with his family to “test his eyesight”, when he knew it was against the covid rules!

The point is that many people believe they succeed because of what they know, when in fact it is also because of the decisions they make, and that skill was learned, a side effect of a good education.

In simple terms – want to make good decisions “Go to school”.

Bad decisions (killing sparrows). As part of the Great Leap Forward in the late 1950s Chinas Mao Zedong launched a campaign to eliminate pests (including sparrows) that were believed to threaten crops. The decline in sparrows led to an ecological imbalance as they were natural predators of insects, including crop-eating pests and a significant decrease in agricultural output.

Want to make better decisions…here are a few interesting videos about how to do that.