Competence leads to confidence, but not vice versa.

OverconfidenceThe self-help and business section of any good bookshop will offer a wealth of advice as to how you can improve your confidence, the narrative will suggest that confidence will lead to success not only in your career but in life.

However, there is a subtle and important distinction to be made.  Although you can appear confident, it doesn’t mean you are competent. Confidence is a feeling of self-assurance arising from an appreciation of your own abilities or qualities. It’s a belief in your ability to succeed, it doesn’t mean you will or strangely enough even notice that you haven’t.

Confidence does not make you any more likely to be right than a person lacking in confidence.

The Confident student

When I was studying I remember meeting a colleague after work for a drink. We had agreed to get together when the examination results were out from our first year. The individual concerned was a very confident person, he displayed this in his body language, loudness and use of language. The truth is I had just about scraped through the exam with a mark only 5% above what was needed. As the evening went on I listened quietly, impressed by his grasp of the subjects we had studied and how well he was doing at work. I didn’t particularly want to get onto the topic, but just before the evening ended I plucked up the courage to ask, how he had done? He then said, he had failed the exam, but went on to add that he thought this was a very good result given that he hadn’t tried very hard, largely due to the responsibility of his day job. The odd thing was I remember nodding in agreement, impressed he had done so well. “How about you”, he said, “oh I managed to pass but only just” I replied. In fairness I think he complimented me.

It was only driving home in the car that I realised that I had past and he had failed, odd isn’t it what confidence can do.

Confidence bias

How was my friend able to remain so confident even though he had failed? Well phycologists have a word for this, it’s called confidence or confirmation bias. In effect you ignore or delete evidence that does not fit with your existing beliefs. There is in fact a lot of it about, you may not be surprised that it’s more common in men than women and it tends to be age related. This is the reason that a 20-year-old will base-jump of a mountain with no more than a wingsuit to keep them in the air, but a 50 year would probably think it too risky. The 20 year is so confident they won’t die, they will delete the statistics that say they might.

And it gets worse, the Dunning-Kruger effect is a cognitive bias wherein people of low ability suffer from illusory superiority, mistakenly assessing their cognitive ability as greater than it is. There is a great story here of a bank robber who covered himself in lemon juice thinking he was invisible, unfortunately he was wrong and got caught.

“The only thing I know is that I don’t know anything.”

Socrates

Confidence should be earned not learned

Its very easy as a student to be intimidated by others who appear to know more. The truth is it doesn’t matter what other people know, only what you do. The danger is you begin to judge your own performance by that of others, and if its not as good it can impact on how hard you work, learn and study, worse still it lowers your self esteem.

Confidence comes from the little successes you have, keep thinking about them even when the studying gets harder and others appear to be doing better. After all they may be suffering from the Dunning-Kruger effect, they just don’t know they are.

 

 

 

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Closing the gap – learning from answers

Close-the-Gap

The single most important piece of advice for anyone sitting an exam is to practice questions, and where possible, past exam questions. It has been a consistent message for over 20 years, and although we have evidence to show its effectiveness it also has a common-sense logic. Would you for example go on a driving test having only read about driving in a book but never practiced in a car beforehand?

Although the process of practising questions provides insight not just about the exam but also how well you perform under timed conditions, there is another important and valuable lesson. What does comparing your answer to the model answer tell you about how well you understand the subject and what you need to do to get it right next time, effectively to close the gap?

Closing the gap
Checking if your answer is right or wrong is important for obvious reasons but there is a rich seam of learning to be found by looking at the detail in the answer and comparing it with yours. For numerical questions consider reworking the calculations, noting each iteration to help gain a better understanding of the answer. Although this will help should a similar question be asked again, that’s not the main objective. Focusing on one subject, one topic and a specific question helps direct your efforts to a problem that needs to be solved, and the brain loves to solve problems. It also adds context and purpose to what you have been learning.

Written answers are far more difficult to review as there is often a degree of interpretation. However, when you find a statement or section of narrative that is different to yours or perhaps didn’t appear in your answer, ask, why didn’t I put that? Was it that you knew what to say but didn’t think it relevant, was your answer similar but not as clearly expressed, has it exposed your level of knowledge or lack of it? It’s this process of reflection together with the guidance as to what you need to do to “close the gap” that makes doing it so worthwhile.

Different types of exam
There are different types of exam so in order to offer more specific advice, let’s look at two extremes.

Objective tests – these types of questions are the easiest to review because they are relatively short, but even if you passed don’t be satisfied, look at the questions you failed and learn from the answers. You may of course find your knowledge lacking, but going back to the textbook with a specific problem in mind is a very efficient way to learn. Also remember to add some comments to your notes as to what you have now learned, this will help you avoid making the same mistake again. And if you didn’t pass you obviously have even more work to do.

Case Study – looking at past questions for case studies is a very different learning experience. If the case study requires you to demonstrate application of knowledge, which is a common objective, reviewing the answer can provide excellent guidance as to how this can be done. Application is something many students find difficult, largely because their head is full of rules and not how those rules could be used in the context of a real-world problem.

In addition, you will get a feel for the required standard and how the right headings, phrases and structure can help give order to the random thoughts that will come to mind when in the exam. Equally don’t be afraid to effectively steal some of the set phrases or tricks of good writing, for example notice when making a series of points, firstly, secondly, thirdly can help the answer feel structured and yet not repetitive.

Reviewing past exam questions is learning from someone who has got the answer right, which sounds terribly logical when you think of it like that.

Concentration – the war in the brain

Concentrating

One of the most important skills in learning is the ability to concentrate. If you could focus your attention on a specific task for long periods of time you would be able to absorb more content, more quickly.

But concentrating is not easy. The reason is partly because we lack the ability to manage distraction. I have written before about focus, information overload and the problems with multi-tasking, but this is a large and fascinating subject.

The war in the brain

Improving concentration has a lot to do with attention, which in some ways is an invisible force, but as we have found before neuroscience can help us gain insight into the previously unknown. For example, most of us will have what is called a priority map, a map of the most visited places in our brain. Its value is that it can be used to identify how we prioritise incoming information and as such where we place our attention. It’s worth stating that attention a is a limited resource so how we use it is important.

Take this attention test and find out your level of attention.

The problem is that these maps change based on how “relevant” the information is, and relevancy itself is dependent on three systems that continually compete with each other. I know this is getting complicated but stick with it, concentrate!

The executive system – Sitting in the frontal lobe, this is the main system and orients attention according to our current goals. For example, I need to learn about double entry bookkeeping, so I will place my attention on page 4 and start reading.

The reward system – As you might imagine this is the system that offers us rewards. A reward can be as simple as the dopamine rush you get when checking your mobile phone, the problem is, you should be reading page 4! And its made worse by the fact that the brain’s attention naturally moves to flashing lights, which you often get when a text comes in.

The habit system – This system operates using fixed rules often built up over time by repetition, perhaps it’s the reason you keep looking at your phone just to check that you haven’t had a text even though you know you haven’t because you would have seen the flashing light….But most importantly the habit of checking, created by you has once again distracted your attention, when you should still be reading page 4!

Hence the term, war in the brain, these systems are in competition for your attention. The result is exhausting, you don’t finish reading page 4, and feel tired even though you have achieved very little.

How to improve concentration  

Some of the methods below will seem obvious and there is of course no magic bullet, however because there is a scientific reason as to why these might work I hope you will be more likely to give them a go.

  1. Reduce distraction –  if you have to make a huge amount of effort to check your mobile phone, the reward you get from checking it will diminish. The simple advice is don’t have your phone with you when studying or anything else that might occupy your thoughts. Also have a space to study that is quiet, with simple surroundings and nothing interesting that might be a distraction. Finally, although there is mixed evidence on playing music or listening to white noise in the background, it may be worth a try.
  2. Set goals – this is to support your executive system, write down your goal and don’t make them too ambitious.
  3. Relax and stay calm – it’s hard to concentrate when you are feeling high levels of anxiety. Methods to help with relaxation include, deep breathing, click this video its very helpful, and of course exercise which I have written about in the past, because of it being a natural antidote for stress.
  4. Avoid too much stimulation – novelty seeking behaviours for example playing video games can become imbedded in your reward system. They can make studying appear very dull and unrewarding especially if you have played a game immediately before getting down to study. Keep it for afterwards, by way of a reward perhaps.

And if you would like to find out more watch these:

Passing case studies by thinking in words

thinkingA case study is a relatively high level form of assessment used to test a student’s ability to apply knowledge from a whole range of different subjects set against the backdrop of a real-world situation, a case study is a simulation.

Thinking process

On the face of it the challenges set by a case study seem daunting, how can you remember everything you have learned in the past and be able to solve a problem in an environment you have potentially never seen before. The good news is that our brains are better suited to solving these types of problems than you might think. In fact, in some ways learning individual subjects can be more difficult due to their apparent theoretical nature and little use outside the classroom.

However, the process you have to go through in order to produce a good case study style answer is worth exploring in more detail, especially if you’re not getting the mark you want or in fact need. Here are six stages that set out what you have to do from the point when you open the exam paper to finally putting pen to paper or fingers to the keyboard.

  1. Read and absorb the narrative given in the context of the case
  2. Make the case real, visualise yourself in that context, play your role
  3. Search for knowledge that might help, thinking across a whole range of subjects
  4. Begin to formulate an answer in your head or at least a direction of travel by manipulating information
  5. Organise your thoughts in such a way that when communicating to others it will appear both logical and persuasive
  6. Write out your thoughts using clear heading’s and plain English

Individually nothing is difficult but if you don’t perform particularly well at any one of these stages, the chain will be broken and as a result the quality of the answer suffer.

Using words to think – start with general and go to specific

From my experience students begin to struggle at around stage 5 and certainly 6. The cognitive energy required to not simply know what to do but be able to turn those thoughts into something that can be understood by others is possibly the most difficult part. One technique that can help with this is to use key words and linguistic structuring.

Imagine the question asks you to offer advice to company A as to how it might improve its profitability. One solution that might come to mind is, increase sales. What you need to do next is drill deeper, ask how do we increase sales? Maybe, you think, selling more of product X is a good idea. Next ask, how do we sell more of product X, answer, by approaching company Z and asking them to advertise it along with their best selling product.

Okay, get the idea, firstly there is a degree of analysis and questioning, this is stage 4. You now need to organise your thoughts and put them on the page so that others will understand the point you are making, stage 5 and 6.

This is where the words come in, start with general and go to specific. General words or statement sit high up, by definition they apply to many situations and are vague but act as an umbrella under which the answer can be honed and defined, for example, you might make the following statement.

One way of improving profitability is to increase sales.

This is a very general statement and could apply to many companies. Next be more specific.

One possible solution to increasing sales for company A is to sell more of its product by approaching company Z to see if we could come to an arrangement where they would be willing to promote their bestselling product and ours at the same time.

This in some ways is the reverse of the thinking process, but by creating a general statement first it gives a real structure to the answer. Like any technique it will require practice, so don’t be surprised if it takes time to become really good at it. When answering case study style questions, you will be thinking and reorganising thoughts a lot, and this initially at least is just another aspect of the case you need to take into account. But with repetition comes the shifting of knowledge into behaviour, and the ability to do it without thinking at all.

In summary, e.g.

  • What I hope you have found from reading this blog is that you can improve your chances of passing any exam with some simple techniques. (very general)
  • On the face of it a case study may seem different, and exam techniques less applicable. (Case study specific but still general)
  • However, if the process of thinking can be set out into a series of stages, this can help identify an area that needs to be improved. (Getting more specific)
  • The most common point where students fall down is towards the end of the six stages, specifically stage 5 and 6. (Nearly there, but talking about any student)
  • But by drilling into the problem and continually asking questions you can drive out a solution, then if you write out that solution using the general to specific technique, the words and so your answer should appear on the page in a logical and easy to understand format. (Finally we get to the point, talking specifically to you the student)

 

 

 

The tip of the iceberg – exam tipping is becoming obsolete

tip1

Assessment is changing, there was a time when all examinations were sat in a room, the answers would be hand written on a piece of paper and a retired English teacher would stand at the front reading out instructions as to what you could and couldn’t do in the next three hours.

Not any more…….you request a date that is convenient, turn up at the exam center, no longer is this a sports hall, it might be a driving school test center or the college you studied at. Then you log onto the PC and answer questions on the computer screen in front of you. The results may be immediate; it depends on if it is “human marked” or computer marked.

But in some ways these changes are only the tip of the iceberg!

What no past exam papers.

As examinations move into the digital world we are seeing other changes as well. There is a move towards objective testing, scaled scoring and examining bodies no longer providing past exam papers, what did you say, no past exam papers……!

This is partly down to the nature of the test i.e. you can’t provide an exact replica of a past exam question if it is an objective test. Remember objective test questions are randomly selected from a pool, and are different for each student. But there is also a shift towards some examining bodies only providing an example of the type of questions that could be set rather that a continuous flow of, the last exam papers.

If the test changes – how you study (and teach) has to change

Now for someone who has advocated that students analyse past exam questions in order to identify key areas so as to better direct their studies, this is a bit of a blow. It has also been the method I have used in the past to focus my own delivery in class and on line. Of course using past exam questions has always been much more than just spotting key areas, it is about focus, providing a place to start, showing content in the right context, helping with writing style etc.

There will still be past questions, sample questions will be provided. What we don’t know is how representative they will be of the examination. Or will it be as we have seen in the past with pilot and specimen papers, they change over time, drifting away from the original in terms of style and emphasis. Although I can see the logic in examining bodies not releasing papers, I hope they will continue to keep the sample papers fresh, in keeping with current thinking about the subject and how it will be examined.

What to do?

Students and tutors still need focus, there has to be emphases on key areas in order to chunk the content so that it can be more easily learned, it’s just that we won’t be able to use past questions or at least as much as we have in the past. That emphasis will now have to come from articles written by the examiners, examiner reports and syllabus weightings. If faced with a new subject where there is only one sample paper, it will be necessary to read the guidance from the body closely, noting reference to “this being a key part of the subject” or “one the examiner thought was answered badly in the past.” These together with the syllabus weightings and specific learning outcomes will have to be your guide. It is of course possible that the subject has not changed much from before and so some of the older past question can be used. As far as questions style is concerned then that will have to come from the questions and answers that are published, it may not be ideal but it’s the best we can do.

The overall impact of these changes is that students will have to know more, something that is hard to argue with. Students and tutors alike will have to devote far more time to the subject, which is fine if students have the time and can afford the extra costs involved in longer periods of study.

But it’s not all bad news, new technologies can help students make the most of dead time, studying on the train using their mobile phone for example. Also knowledge is more freely available than ever before as many top institutions provide a huge amount of free easy to access content online.

One final thought, examinations may change and they may not be fair but on the whole they are equal, everyone as before is in the same boat, and someone will always pass, wont they!

The future – Sitting the exam at home?

On line exams

An online student, all be it a mature one shows his ID to the online assessor

And maybe even the exam room will become obsolete. Proctur U is a US based company that also has a presence in the UK offering online invigilation. Watch this video to see how it works and judge for yourself

 

 

Sleep is for wimps – oh and successful students

Get some sleepAlthough I am sure someone is preparing for an exam this very minute, July/August are the traditional months to take a holiday and get some well earned rest. A holiday can be exactly what you need especially if you have just come to the end of a long period of study followed by in some instances, weeks of exams.

I have to express a personal bias in so much that I believe holidays are essential if you are to be at your best. For me this years holiday has to provide some degree of relaxation after what has been a particularly busy 6 months. I am looking forward to a change of scene, meeting different people and the freedom to wake naturally, feeling rested after a good nights sleep. Holidays are of course very personal and for some an adventure holiday, travelling to new places every day, might be far more desirable.

But one thing that all holidays should provide is the ability to relax and catch up on sleep, even if that means you climb two mountains, swim for three hours before crashing out in a state of satisfied exhaustion on the evening.

Sleep is essential for learning 

Of course sleep is something you should do “properly” every day, it’s just that we don’t. Modern life steals that vital rest time, this is acutely the case when trying to balance both work and study. Studying is often undertaken on an evening and sometimes late into the night as you effectively try to do, too much in too little time.   We now sleep less than we did 50 years ago, it used to be around 8.5 hours, it’s now only 6.5. The sleep should also be of high quality, yet our sleep is interrupted by the lights of mobile phones, and sounds made when texts arrive late into the night. In order to sleep better it is a good idea to avoid light approximately 30 minutes before going to sleep, yet how many read in bed from iPads or equivalent with the bright light emitted from the screen telling your brain to stay awake.

Why sleep is important

We have known that sleep has been important for many years but we didn’t know why, cognitive scientists now have some of the answers. There are three views as to why sleep is beneficial:

One restoration – some of our genes only turn on when we sleep, their role being to make essential repairs.

Two conservation – we sleep to conserve energy, and

Three consolidation – our brain revisit events and experiences, and begins to make sense of them, moving data into long term memory and solving complex problems.

Susanne Diekelmann at the University of Tubingen in Germany says “sleep helps stabilise the memories and integrate them into a network of long-term memory, it also helps us to generalise what we’ve learnt, giving us the flexibility to apply the skills to new situations. So although you can’t soak up new material, you might instead be able to cement the facts or skills learned throughout the day.”  Bodies need rest – the brain needs sleep Sometimes you may find yourself having to push sleep to one side and in specific situations thats fine.

It’s when lack of sleep becomes the norm that problems arise, the result is greater stress, poor judgement and ineffective learning.   So now the exams are over, take a break, get some quality sleep and try and make a few simple adjustments in you life so that sleep takes more of a priority.

It is a common experience that a problem difficult at night is resolved in the morning after the committee of sleep has worked on it.

John Steinbeck  

Music to help you sleep and two video to watch but not just before you go to sleep

TED neuroscientist Russell foster  explains more about why we sleep  

Arianna Huffington talks about the importance of sleep

Twas the night before ………..the exam – but what to do?

keep-calm-and-study-all-night-5

Well not exactly all night

For students May and June are the main exam months. Studying and learning can be enjoyable…. honestly, but the fun has to come to an end and it does, with the exam. It cannot be avoided and so is best embraced, treat the exam as a game and you the player. What you need to do is give yourself the very best chance of winning.

Become a professional exam taker, someone who follows a process of preparation, very much like a top sportsperson. This means you personally need to be in the best physical and mental shape and have a series of exercises that will get you match fit.

Below is your training regime from the night before the exam – good luck

The night before

You should by now have:

  • Read through and reduce your class/tuition notes down to approximately 10 pages (20 max) of revision notes, see March Blog on how to prepare notes. You may have some professionally produced revision notes, but it is still best to make your own.
  • Practiced past questions on the key examinable areas both under exam and non exam conditions.
  • Started the process of memorising the revision notes.

Be realistic – The key to the night before the exam is to be realistic. You don’t have much time, so don’t think you can cover everything. Let’s assume you have 3/4 hours, 6.00pm – 10.00pm maybe.

Put to one side the large folder that contains all your notes taken throughout the term/year, and concentrate only on the 10-20 page revision notes.

Focus and memorise – In the 3/4 hours that you have you want to get an overview of the subject and focus on the areas that need memorising. These should be the key examinable areas and are most likely to be standard formats, definitions, lists, formulas s not given in the exam etc.  Memorising should include some rewriting of notes, but very little, talking out loud, drawing pictures, writing out mnemonics etc. See my blogs on memory, in particular: Thanks for the memories  and To pass an exam do and exam.

Admin – make sure you have set to one side everything you will need the next day. This includes your exam entry documents, calculator, gum, mints etc. You don’t want to be thinking of these in the morning. And of course make sure you know exactly what time you need to leave to get to the exam with about 1 hour to spare.

Physical and mental preparation – Drink lots of water, avoid tea, coffee etc as you will need to get a good night’s sleep. Exercise is an incredibly effective method of reducing tension and stress. So you may want to build into your 4 hours, 30 minutes for a run or brisk walk. This could be at the half way point of your evening, combining a well earned break with the exercise maximises your time.

Getting sleep is important, so avoid reading your notes and then going straight to sleep. Pack you notes away, put them ready for the morning, then physically go into another room if possible or even outside, watch TV for 10 minutes, something trivial or read a book. You need to break the state of mind from that of studying, relaxation leads to sleep not stress.

And finally keep a positive attitude, think about what you know and are good at and not what you don’t know and are bad at. Keep telling yourself that you have done everything possible, and if you follow these steps you will have. Thinking you know nothing and should have done more will not help at this stage, it’s a pointless thought strategy and not what the professional exam taker does.

The morning before

Set your alarm sufficiently early to give you at least another hour of revision. You don’t need to get out of bed, just continue memorising your notes. This is now about little and often, short 10 minute intervals. Don’t worry about falling to sleep in the exam; the adrenalin won’t let you.

1 hour before

What you do after arriving at the exam centre/School etc  is personal. Some will prefer to sit on their own going over the revision notes; don’t bother taking your folder of course notes. This is still very much about short term memory. Others will prefer to talk, chatting about nothing, just to stop them worrying. Both are fine.

After the examExam post it!

Afterwards is also a little personal, most will go home, but some will want to talk through what was in the exam, looking perhaps for some conformation they have not made a complete mess of it. Most importantly, if you have another exam, go home, put your old revision notes to one side, forget everything and start on your next subject.

The American basket ball player Art Williams had a good saying that I will leave you with. I’m not telling you it is going to be easy — I’m telling you it’s going to be worth it”

And although personally I found exams difficult I have never regretted the hard work, it was for me worth it.

And something to watch

How to: Cram the night before a test and PASS

Or you could try this

This blog is for Beth – good luck xx