Transforming Learning – GenAI is two years old

ChatGPT – Happy second birthday
Generative AI (GenAI), specifically ChatGPT exploded onto the scene in November 2022, which means it is only two years old. Initially people were slow to react, trying to figure out what this new technology was, many were confused, thinking it was a “bit like Google.” But when they saw what it could do – “generating” detailed, human-like responses to human generated “prompts,” ideas as to what it could be used for started to emerge. The uptake was extraordinary with over 1 million people using it within the first five days, a year later this had grown to 153 million monthly users and as at November 2024 its around 200 million. The use of GPTs across all platforms is difficult to estimate but it could be something in the region of 400 – 500 million. That said, and to put this in perspective, google search has over 8.5 billion searches every day, that’s the equivalent to the world’s population!

From Wow to adoption
Initially there was the WOW moment, true AI had been around for a long time but GenAI made it accessible to ordinary people. In the period from November 2022 to early 2023 we saw the early adopters, driven mostly by curiosity and a desire to experiment. By mid 2023 it became a little more mainstream as other GPTs emerged e.g. Googles Bard (Now Gemini), and Microsoft’s Copilot to name just two. But it was not all plain sailing, ethical concerns began to grow and by the end of 2023 there were people talking about misinformation, problems with academic integrity, and job displacement. This led to calls for greater regulation especially in Europe, where AI governance frameworks were developed to address some of the risks.

In terms of education, initially there were calls to ban learners from using these tools in response to answers being produced that were clearly not the work of the individual. And although many still worry, by early 2024, there was a creeping acceptance that the genie was out of the bottle and it was time for schools, colleges, and universities to redefine their policies, accept GPTs, and integrate rather than ban. 2024 saw even greater adoption, according to a recent survey, 48% of teachers are now using GenAI tools in some way.

GenAI – Educational disrupter
There have been significant changes in education over the last 50 years e.g. the introduction of personal computers and the Internet (1980s -1990s), making content far more accessible, and changing some learning practices. Then in the 2000 – 2010s we saw the development of E-learning Platforms and MOOCs such as Moodle, Blackboard and Coursera. This fuelled the growth of online education providing learners with access to quality courses across the globe.

But I am going to argue that as important as these developments were, not least because they are essential underpinning technologies for GenAI, we are always “standing on the shoulders of giants” – GenAI is by far the biggest educational disrupter than anything that has come before. Here are a few of the reasons:

  • Personalised Learning at scale: GenAI tools make it possible for everyone to enjoy a highly personalised learning experience. For instance, AI can adapt to an individual’s learning style, pace, and level of understanding, offering custom explanations and feedback. This brings us far closer to solving the elusive two sigma problem.
  • Easier access to knowledge and resources: Although it could be argued the internet already offers the worlds information on a page, the nature of the interaction has improved making it far easier to use, and have almost human conversations. This means learners can now explore topics in depth, engage in Socratic questioning, produce summaries reducing cognitive load and be inspired by some of the questions the AI might ask.
  • Changing the Teachers role: Teachers and educators can use GenAI to automate administrative tasks such as marking and answering frequently asked questions. And perhaps more importantly the traditional teacher centered instructor role is shifting to that of a facilitator, guiding students rather than “telling” them.
  • Changes the skill set: Learners must rapidly enhance their skills in prompting, AI literacy, critical thinking, and foster a greater level of curiosity if they are to remain desirable to employers.
  • Disrupting Assessment: The use of GenAI for generating essays, reports, and answers has raised concerns about academic integrity. How can you tell if it’s the learners own work? As a result, educational institutions are now having to rethinking assessments, moving towards more interactive, collaborative, and project-based formats.

Transforming learning
GenAI is not only disrupting the way learning is delivered its also having an impact on the way we learn.

A recent study by Matthias Stadler, Maria Bannert and Michael Sailer compared the use of large language models (LLMs), such as ChatGPT, and traditional search engines (Google) in helping with problem-based exploration. They focused on how each influences cognitive load and the quality of learning outcomes. What they found was a trade-off between cognitive ease and depth of learning. LLMs are effective at reducing the barriers to information, making them useful for tasks where efficiency is a priority. But they may not be as beneficial for tasks requiring critical evaluation and complex reasoning. Traditional search engines, need the learner to put in far more effort in terms of thinking, which results in a deeper and better understanding of the subject matter.

The research reveals a fascinating paradox in how learners interact with digital learning tools. When using LLMs, learners experienced a dramatically reduced cognitive burden. In other words, they had far less information to think, making it easier to “see the wood from the trees.” This is what any good teacher does, they simplify. But because there was little effort required (desirable difficulty) they were less engaged and as a result there was little intellectual development.

This leads to one of the biggest concerns about Generative AI, the idea that it is seen as a way of offloading learning – the problem is you cant.

Conclusions
As we celebrate ChatGPT’s second birthday, it’s clear that GenAI is more than a fleeting novelty, it has already begun to disrupt the world of education and learning. Its ability to personalise learning, reduce cognitive barriers, and provide a human friendly access to resources holds immense potential to transform how we teach and learn. However, the opportunities come hand in hand with significant challenges.

The risk of over-reliance on GenAI, where learners disengage from critical thinking and problem solving, cannot be ignored. True learning requires effort, reflection, and the development of independent thought, skills that no technology can substitute.

The role of educators is crucial in ensuring that GenAI is used to complement, not replace, these processes.

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